Network and Application Analysis Solutions

more to come...

> >

Company Overview

Frequently Asked Questions (FAQs)

Who is WildPackets?
What is our market overview?
What are some of WildPackets key products?
Where are our products used?
What is our industry position?
Who are our strategic partners?
What sets WildPackets apart?
What is WildPackets Network Analysis architecture?
What does WildPackets provide for Security, Data Storage, and Forensics?
What does WildPackets provide for Telecom and Carriers?
What does WildPackets provide for Application analysis?
What does WildPackets provide for voice or VoIP/Video Analysis?
What does WildPackets provide for VoWiFi Analysis?

Who is WildPackets?

WildPackets, Inc., founded in 1990, develops hardware and software solutions that drive network performance, enabling organizations of all sizes to analyze, troubleshoot, optimize, and secure their wired and wireless networks. WildPackets products are sold in over 60 countries and deployed in all industrial sectors. Customers include Boeing, Chrysler, Fidelity, Motorola, Nationwide, and over 80 percent of the Fortune 1000. WildPackets is a Cisco Technical Development Partner (CTDP).

What is our market overview?

In every industry, real-time network monitoring and rapid troubleshooting have become mission-critical. Network disruptions are now business disruptions, with financial and sometimes even legal consequences. According to Infonetics, the costs of network downtime and degradation range from $1,500/hour to $97,000/hour. Simply put, network outages have become unaffordable. WildPackets provides the most flexible network troubleshooting application available. Whether viewing network activity from application usage, protocol distribution, node activity or the packets themselves, or leveraging built-in Expert network analysis, WatchPoint and the OmniPeek Distributed Analysis Suite enable network engineers to analyze root cause failures more quickly and more effectively than any other product.

IT departments are working full-time to manage data centers, provision new applications, and respond to help desk requests. More than ever, network engineers need solutions that let them troubleshoot problems wherever they're occurring on the network, quickly and efficiently, so that business operations and other essential IT operations are not disrupted. WildPackets provides a full range of products and services suitable for distributed network analysis for any company, from a single location to a worldwide operation. Distributed Omnipliance network recorders collect and monitor network traffic 24x7 without impacting network usage. Data is available for real-time analysis and alerting, and for post-capture "forensic" searches that pinpoint specific network faults or issues. With integrated reconstruction of common applications, including browsing, email, IM and VoIP WildPackets offers the only solution that spans network monitoring, network troubleshooting, network planning, and regulatory compliance.

What are some of WildPackets key products?

Key products include:

Where are our products used?

Sold in over 60 countries through a broad network of channel and strategic partners, WildPackets products are deployed in all industrial sectors, from SMB to 80% of the Fortune 1000.

Customer Examples:
IT Solutions	www.wildpackets.com/solutions/it_solutions
Industry Solutions	www.wildpackets.com/solutions/industry_solutions

What is our industry position?

WildPackets, founded in 1990, has been self-funded, growing and profitable for the past 15 years due to our superior core technology and significant intellectual property. Our management team has deep industry experience and significant business expertise. Unique products and services covering all network topologies combined with our excellent customer support has consistently yielded a 90 percent customer renewal rate.

Who are our strategic partners?

WildPackets enhances its brand, product name recognition, and market position through successful partnering with organizations that support industry developments. Strategic relationships include joint development, co-marketing and product licensing agreements with such companies as Aruba, Atheros, Avaya, Cisco, Intel, Marvel, Mitel, NetOptics, Motorola, Telchemy, and Xirrus.

What sets WildPackets apart?

Higher Value – We deliver high-performance, scalable network management solutions that enable our customers to do more network management, more affordably.
Ease-of-use – Our products permit our customers to spend more time managing their data-in-motion and less time learning how to use the solution.
Real-time Capabilities – Our solutions deliver critical live views of their networks to our customers, so they can immediately respond to events.
Extensible Architecture – Our architecture allows the WildPackets community to quickly integrate technologies into our unified platform, to customize their unique management requirements.
Partnerships – We develop and nurture strong relationships with our customers and partners, and value their input.
Accountability – We are results-oriented but not at the expense of customer or employee satisfaction and success.
Ethics – We have high standards of integrity, and a responsibility to respect the needs and requirements of our customers, partners, employees, and community at large.

What is WildPackets Network Analysis architecture?

WildPackets offers both portable and distributed analysis solutions:

WildPackets offers a broad range of portable analysis products for use on enterprise networks and in test and measurement labs. Whether troubleshooting a WLAN or a full-duplex 10 Gigabit backbone, network engineers can take advantage of WildPackets' intuitive user interfaces and powerful Expert Analysis to rapidly troubleshoot and optimize network services.
The OmniPeek Distributed Analysis Suite gives network engineers real-time visibility into every part of the network—simultaneously from a single interface—including Gigabit, 10GbE, Ethernet, 802.11 wireless, VoIP, and WAN links to remote offices. Using OmniPeek's local capture capabilities, centralized console, distributed OmniEngine software probes, and Expert Analysis, engineers can rapidly troubleshoot faults and fix problems, restoring essential services and maximizing network uptime and user satisfaction.

With its open APIs and a growing family of plug-ins, the OmniPeek Distributed Analysis Suite is uniquely designed to meet the ever-changing needs of network engineers responsible for wired and wireless networks and applications such as VoIP, Video, and VoWiFi.

WildPackets understands that to be successful, a distributed network solution has to analyze a network without interfering with it. Analysis products that require the pushing of full packet streams across the network to a waiting console only degrade the performance of the network being debugged. To accelerate troubleshooting without degrading network performance, administrators need a solution distributed analysis, not just distributed packet capture. Each OmniEngine and Omnipliance network recorder performs full seven-layer packet analysis—including expert analysis—locally, so the only OmniPeek traffic crossing the network is the data (not a full packet stream) requested by the console. The OmniPeek Distributed Analysis Suite is a complete solution that can be integrated with other Network Operations Center applications, and extended to analyze specific traffic patterns associated with an organization's most important applications.

What does WildPackets provide for Security, Data Storage, and Forensics?

We are not an IDS, but understand that these areas are an enterprise requirement. Security breaches are network events. We offer products and custom engineering that enable reporting and analysis of data required for compliance, government security, and law enforcement prosecution evidence. Our Visual Expert and filtering pinpoint problem packets. Our platform and developer tools empower agencies to extend capabilities in any direction needed.

What does WildPackets provide for Telecom and Carriers?

As the Internet has become the backbone for communication and the amount of traditional circuit-switched voice is moving more and more towards packet-switched VoIP, telecom carriers are moving to take advantage of IP technologies and services. The network is everything -- even disk storage is now being shared across carrier-provided networks. WildPackets analysis tools, focused VoIP training for IP professionals, and product extensibility are invaluable as carriers traverse the learning curve and requirements of this convergence of data, voice, video, wireless and now storage.

What does WildPackets provide for Application analysis?

With OmniPeek's application layer decodes and suite of analysis tools, network engineers can distinguish fact from fiction and address the real source of network and application problems. Features such as the Packet Visualizer make it easy to identify performance bottlenecks and to validate corrective actions. The Payload Visualizer allows network and application engineers to view application messages corresponding to identified bottlenecks and network faults.

What does WildPackets provide for voice or VoIP/Video Analysis?

WildPackets' portable and distributed voice products and training are designed to meet the needs of IT teams supporting VoIP applications on enterprise networks, service providers supporting VoIP applications for customers, or field service personnel supporting VoIP equipment at customer sites. A single tool can analyze both the network and the VoIP traffic it carries.

http://www.wildpackets.com/solutions/voip_management

What does WildPackets provide for VoWiFi Analysis?

Again, a single tool, whether portable or distributed, can manage the life cycle of wireless deployment including site surveys, configuration assurance, security auditing, interoperability testing, and monitoring.

Wireless Manufacturers are deploying more voice in their hardware, so our experience in both wireless and voice is an advantage, and leading to many partnerships. VoWiFi has special considerations (e.g. predictability, security, more complex protocols) so analysis is essential.

http://www.wildpackets.com/solutions/wireless_analysis